eCoastNetworks - Custom Help Desk

A good computer company uses computers and programs for improved services. Such is the case for eCoastNetworks.com. They are currently using a custom Help Desk Software Solution we created for keeping track of hardware and networking support tickets generated from the clients they support.

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Features Include:

Role based security (one site, many companies)
Tickets generated from website or email
Replies via email and/or text message
Time and Billing integration

$3,000.00

Qty:

The Help Desk Website designed for eCoastNetorks (see: http://www.ecoastnetworks.com/) helps them keep track of all the computer and networking issues they have for the thousands of computers and networks they support amoungst their clients. In addition to replying to tickets by email, eCoastNetworks also has the option of recieving and responding to requests via text. They also use the system for logging time spent on each ticket that they import into their time and billing system.

Starting at $3,000, further customization is available.

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CUSTOM (13)
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WEBSITES (4)
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HELP DESK (1)

eCoastNetworks - Custom Help Desk

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